Impossible Expectations !!! - Care Manager Alliance Health Employee Review

1.0
Feb 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Trainings, certifications that they demand you get might be helpful at your next job. The pay is higher then most of the agencies, and the benefits are the county and state pension

Cons

LOTS !!! You are set up to fail month after month after month when they know that it is not even humanly possible to do all they require and demand!! You will be driving at least 2-3 k miles or more in a month for community visits. The amount of documentation that is required to be completed for this visits is hard but it is impossible to actually follow up to ensure that the client gets what they need with all of the driving. I had 83 clients the last month I was there. All work has to be in at the last day of the month including meetings, phone assessments, desk reviews, quarterly assessments, on time and it all has to happen between 8:30 AM and 5:15 PM. NO flexibility at all everything is time stamped so don't send a email, make a phone call, or complete a note after the allotted working hours, or you will getting trouble for it. NO overtime, but they still expect you to get all of your visits, phone calls, emails, notes, assessments, monitoring and driving ( at least 3 hours a day) by the end of the month for 83 people from Pineville, to Lincolnton, to Cornelis , on top of this the demand all of these additional trainings and certifications be completed. They gave employees a cost of living adjustment . but it was applied unequally with some employees getting 2%, and some got 1%, some got none!! This was to be "FAIR"

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Alliance Health Response
2y
Thank you for your feedback. Alliance Health is in a transformative state as we prepare to operate as Tailored Plan this year. In the midst of this transformation, we applaud and celebrate our strengths as we identify and address our opportunities. We are committed to creating and sustaining a workplace environment that effectively supports our members and staff while achieving the organization’s mission and vision. If you have any additional concerns, please email HRInternal@alliancehealthplan.org.

Explore other reviews about Alliance Health

5.0
Oct 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company that really cares for the employees and the people we serve. Remote work within the state of North Carolina, very flexible, very autonomous, no micro-management, great benefits, very good pay, friendly co-workers.

Cons

Our work is productive based so unless you are a self-starter this is probably not for you

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

It was nice meeting the team

Cons

Bad training poor management. No transparency at all. They set you uo for failure. They act like they will work with you but only if they like you. Girl was a team leader for a day making supervisor decisions

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