Used to be a great to work - Customer Experience Specialist Allina Health Employee Review

1.0
Aug 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Call center is newly renovated Health insurance benefits are amazing

Cons

Used to be a great place to work, but the new location has turned into the typical large call center toxicity which is disappointing Have to misrepresent yourself to patients as being onsite or only taking calls offsite temporarily Used to hire quality candidates, now only hire people to fill seats Micromanaged to death

Explore other reviews about Allina Health

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Large health system with great access and specialties, supportive management

Cons

Some uncertainty with upcoming acquisitionz

2.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They offer a good benefit plan.

Cons

Very negative environment due to lack of communication and direction from executive leadership and management. Leader focused on making a name for themselves versus supporting others and taking actions to prevent negative behavior from continuing.

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