Mangers are promoted based on popularity not qualifications. Sometimes without even posting the job to allow other applicants (hint, that is a big rule breaker yet it happened). They bully and gossip about subordinates which creates a very hostile work environment. If your department is doing well, they take the credit and if you aren't, they will pick a target to throw under the bus. There is zero accountability for lower and middle level managers and their behavior is extremely hypocritical. Don't get me started on how 1/4 of the company is sleeping with each other and then spreading rumors about it... In addition, techs are grossly underpaid for the attention to detail and skill the jobs require. It's impossible to advance unless someone leaves and you are popular enough to get their spot. The turnover rate is so high, yet Upper Management never notices that it's due to appalling treatment of employees. Instead, it's marked off as the former employee being a bad apple. Surveys,honest feedback, and "straight talk"are encouraged but then your boss will use it against you as proof of your bad attitude. Employees are written up for absurd petty things which creates a toxic culture.