Great company for work/family balance, not so great payer - Product Operations Analyst Allstate Employee Review

2.0
Oct 17, 2008
Recommend
CEO approval
Business Outlook

Pros

Great balance between work and family life! The company is very stable and you can feel pretty secure about your employment. If they do have to lay people off, they work hard at making it as painless as possible with a decent exit package. They are also very community service oriented as they plan and encourage regular events for employees to participate in to help various communities and organizations.

Cons

Promotions are not always based on merit and qualifications. There seems to be more importance put on "who you know" and "how well you get along" with superiors than on the qualifications, skills, and abilities a person possesses. As a result, a number of people placed in managerial roles lack the "people and leadership skills" needed to perform well. This results in teams not performing as well as they could. Peer to peer recognition is very good but recognition from the manager level is not. Pay and salary increases are below average.

Explore other reviews about Allstate

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and work flow is decent

Cons

below pay for the overall market

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home There are some school programs paid at 100%

Cons

- I haven't been micromanage this bad since working in a call center!!! - the tools you use to do your job feels like micromanagement. Its very slow moving as well. Every thing takes so long to load while you're trying to speed through your work. - you will receive an email about every single little thing you did wrong - you will not receive praise for anything - you will need to protect yourself by maintaining documentation of what was asked of you, because it will be later explained that it doesn't matter what was said, you should have researched it yourself (even when you're brand new). - when they are wronf about a reprimand they just gave you, don't expect a reply or an apology - they will make sudden changes that severely impacts your job at a moments notice and wonder why you are behind - I was advised a manageable workload is 20-30 claims. My whole team had 90+ claims. - The turn over rate is exceptionally high. Over the course of a year I started 7 people quit within. 3 additional people were fired. - you're going to beg for help and they aren't going to help you, and they are going to tell you that YOU are the problem. - currently, all the hires are being shielded from the hot mess. They are trying to change things by pushing all the people who suffered through the mess they created to put a positive spin on the job and I guess preserve moral. - the job itself wouldnt be difficult (because the work is relatively easy), but its VERY disorganized. You will feel like you work in a call center, but this time, you have to return voicemails, emails and text messages. - 2nd worse job experience in my entire life - AND THE PAY IS BELOW INDUSTTY STANDARDS!!! There are no bonuses.

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