Not exaggerating. - Claims Adjuster Allstate Employee Review

2.0
Nov 3, 2008
Recommend
CEO approval
Business Outlook

Pros

Crazy good benefits. They always buy food and candy for you for job well done as an office. When we have time, the office *tries* to have fun with theme days. Which defiantly breaks up the mundane.

Cons

Current downsizing. Hiring college grads instead of experienced individuals. Takes over a year for company to have enough data to make adjustments to improve workflow. If you're a claims adjuster, you'll understand that on Mondays coming into the office, expect on average 15 claims that are due either on Monday or Tuesday to make intial contact... and of course, you cannot get a hold of. And not many can call out all 15 claims while balancing pending and returning incoming calls... not to mention assisting with general inquiry calls the office receives daily. Throughout the week, claims starts to slow down, you catch up, then its back on Monday for hell.

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5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and work flow is decent

Cons

below pay for the overall market

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home There are some school programs paid at 100%

Cons

- I haven't been micromanage this bad since working in a call center!!! - the tools you use to do your job feels like micromanagement. Its very slow moving as well. Every thing takes so long to load while you're trying to speed through your work. - you will receive an email about every single little thing you did wrong - you will not receive praise for anything - you will need to protect yourself by maintaining documentation of what was asked of you, because it will be later explained that it doesn't matter what was said, you should have researched it yourself (even when you're brand new). - when they are wronf about a reprimand they just gave you, don't expect a reply or an apology - they will make sudden changes that severely impacts your job at a moments notice and wonder why you are behind - I was advised a manageable workload is 20-30 claims. My whole team had 90+ claims. - The turn over rate is exceptionally high. Over the course of a year I started 7 people quit within. 3 additional people were fired. - you're going to beg for help and they aren't going to help you, and they are going to tell you that YOU are the problem. - currently, all the hires are being shielded from the hot mess. They are trying to change things by pushing all the people who suffered through the mess they created to put a positive spin on the job and I guess preserve moral. - the job itself wouldnt be difficult (because the work is relatively easy), but its VERY disorganized. You will feel like you work in a call center, but this time, you have to return voicemails, emails and text messages. - 2nd worse job experience in my entire life - AND THE PAY IS BELOW INDUSTTY STANDARDS!!! There are no bonuses.

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