The harder you work, the luckier you get... - Office Manager Allstate Employee Review

4.0
Dec 2, 2008
Recommend
CEO approval
Business Outlook

Pros

Great flexibility, boss is very willing to allow for special circumstances. We work as a team in our office. The work atmosphere is relaxed, but professional. We each know our personal goals and our office goals. We keep each other posted on where we are at and how we are doing. There is a competitive edge that is not threatening, but inspiring. You are always learning from those around you and there is always something new to learn to do at our office. The coorporate goals are communicated and enforced appropriately. Most importantly, vacation is provided as well as medical/health stipends. There is never a "war" within the office. No catty remarks, no intentional problem making, great to work with people who understand you and where you need to be in acheiving your goals. You will be rewarded when you work hard and challenge yourself in the office. You will find yourself enjoying the customers as the people they are, not just as dollar signs. You will be able to network with vast majorities of different people and cultures. It's wonderful to help people understand their insurance needs and provide the coverage for them.

Cons

With a small office, it can be overwhelming when there is much to be done. If you cannot manage your time well, you will not have a great experience with the workload of this position. Also, the days can feel mundane and repetitive. You have to find a way to make sure you are challenging yourself enough to overcome the feeling of being stuck in a routine. With a small office, you do not have professional privacy. If you are going to work as friends and colleagues, expect someone to know a little about your personal life and ongoings.

Explore other reviews about Allstate

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and work flow is decent

Cons

below pay for the overall market

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home There are some school programs paid at 100%

Cons

- I haven't been micromanage this bad since working in a call center!!! - the tools you use to do your job feels like micromanagement. Its very slow moving as well. Every thing takes so long to load while you're trying to speed through your work. - you will receive an email about every single little thing you did wrong - you will not receive praise for anything - you will need to protect yourself by maintaining documentation of what was asked of you, because it will be later explained that it doesn't matter what was said, you should have researched it yourself (even when you're brand new). - when they are wronf about a reprimand they just gave you, don't expect a reply or an apology - they will make sudden changes that severely impacts your job at a moments notice and wonder why you are behind - I was advised a manageable workload is 20-30 claims. My whole team had 90+ claims. - The turn over rate is exceptionally high. Over the course of a year I started 7 people quit within. 3 additional people were fired. - you're going to beg for help and they aren't going to help you, and they are going to tell you that YOU are the problem. - currently, all the hires are being shielded from the hot mess. They are trying to change things by pushing all the people who suffered through the mess they created to put a positive spin on the job and I guess preserve moral. - the job itself wouldnt be difficult (because the work is relatively easy), but its VERY disorganized. You will feel like you work in a call center, but this time, you have to return voicemails, emails and text messages. - 2nd worse job experience in my entire life - AND THE PAY IS BELOW INDUSTTY STANDARDS!!! There are no bonuses.

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