Always hiring...because people are quitting. - Extra Hands Allstate Employee Review

1.0
Jul 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Pay And honestly nothing else

Cons

You know I'm not one to complain about a job but when I have to take more depression medication you know it's a bad place. I was very good friends with my boss and people would start rumors that week we're having an affair. When my aunt was killed I was getting so much problems trying to take the day off to mourn. And God forbid my boss gave me a hug while I was crying in the parking lot. A couple people were fired when they were talking in chat about a "leader" not letting someone use the restroom because she was feeling Ill. You have to stick to a script even though they tell you not to be robotic. Honestly the fact that I was a young women and cute made everyone start rumors about me and my boss. Management did nothing to stop this. Instead they thought it was wrong for my boss to hug me when my aunt died. When I got strep throat a week before my wedding they wouldn't let me take a couple of days off to get better. Also I got shingles again around close to the same time and they would not let me take time off for that. It wasn't so much that I needed to be away from other people and to be laying on the couch. It's that both of those are extremely contagious and my doctor even wrote them a letter. I could go on and on but save yourself the trouble and don't go through this hell.

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5.0
Jun 9, 2026
Recommend
CEO approval
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Pros

Good work life balance and work flow is decent

Cons

below pay for the overall market

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home There are some school programs paid at 100%

Cons

- I haven't been micromanage this bad since working in a call center!!! - the tools you use to do your job feels like micromanagement. Its very slow moving as well. Every thing takes so long to load while you're trying to speed through your work. - you will receive an email about every single little thing you did wrong - you will not receive praise for anything - you will need to protect yourself by maintaining documentation of what was asked of you, because it will be later explained that it doesn't matter what was said, you should have researched it yourself (even when you're brand new). - when they are wronf about a reprimand they just gave you, don't expect a reply or an apology - they will make sudden changes that severely impacts your job at a moments notice and wonder why you are behind - I was advised a manageable workload is 20-30 claims. My whole team had 90+ claims. - The turn over rate is exceptionally high. Over the course of a year I started 7 people quit within. 3 additional people were fired. - you're going to beg for help and they aren't going to help you, and they are going to tell you that YOU are the problem. - currently, all the hires are being shielded from the hot mess. They are trying to change things by pushing all the people who suffered through the mess they created to put a positive spin on the job and I guess preserve moral. - the job itself wouldnt be difficult (because the work is relatively easy), but its VERY disorganized. You will feel like you work in a call center, but this time, you have to return voicemails, emails and text messages. - 2nd worse job experience in my entire life - AND THE PAY IS BELOW INDUSTTY STANDARDS!!! There are no bonuses.

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