Pros
I can only speak working from the Atlanta office. I compared to other companies that I've heard people speak of I will say that the work-life balance at Allstate is good. However, in the past couple years in the Atlanta Auto even that has decreased . Depending on who your manager is, taking time off is not usually complicated at all and you do get a decent amount of PTO days.
Cons
The pay is definitely not competitive. Most people that I observed being great employees werent recognized or appreciated. A lot of favoritism. You feel like you're just wasting year after year working with little to no room for growth. Over the past 5 years the morale has went completely down hill. Most employees don't like their job or working for the company..... but they stay just because they've invested so much time or they leave before they do. Management is very secretive when it comes to the business side of everything but yet how quickly word spreads about employees personal business. So many unhappy people in the workplace is toxic.