Customer service representative - Customer Service Representative Allstate Employee Review

3.0
Nov 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Initially a fun place to work. Lots of pto. Great pay

Cons

Health insurance was terrible. Lack of care for customers

Explore other reviews about Allstate

5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I have no complaints about the company

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, pto can be ok same day without manager approval so long as you have time & there's availability to take off

Cons

Goals constantly changing, which means commissions is always changing for the worse of course. You're not human there, call center environment from hell. I felt like a zombie

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