Poorly run call center - Anonymous employee Allstate Employee Review

2.0
Oct 22, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the people who were employed there were nice.

Cons

Unfortunately the same employees were under paid and were not rewarded for quality work. You couldn't use sick days or PTO, calling in sick even if you had the days put your job in jeopardy. Very much a who you smoozed with work environment.

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5.0
May 29, 2026
Recommend
CEO approval
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Pros

Great work life balance can work hybrid

Cons

Only earn 6 percent on total premium sold. Don’t earn on renewals.

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Large Stable company, decent benefits, provide social gathering opportunities for remote employees.

Cons

Communication is not the best. from leadership down or between departments. Perception is valued higher then performance. Under stress people may turn hostile and the leadership is not equipped to address in well. In case of my manager some of the expectations were not reasonable.

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