Not What I expected - Customer Service Representative Allstate Employee Review

3.0
Jul 8, 2018
Recommend
CEO approval
Business Outlook

Pros

PTO, Pay, Environment, Diversity, Culture

Cons

Amount of work increases with no pay increases Same individuals promoted Manager know nothing about the job

Explore other reviews about Allstate

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

A Great place to work!

Cons

I don't have anything to add

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, pto can be ok same day without manager approval so long as you have time & there's availability to take off

Cons

Goals constantly changing, which means commissions is always changing for the worse of course. You're not human there, call center environment from hell. I felt like a zombie

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