Good Pay; Awful work atmosphere - Casualty Claims Adjuster Allstate Employee Review

2.0
Jun 15, 2019
Recommend
CEO approval
Business Outlook

Pros

The pay and the PTO however that only goes so far.

Cons

Moral is low in the office and the turnover is so high I've never seen anything like it. I have friends in home office who love it but the different regional offices are nothing like it which is disappointing. There is no work/life balance. The career development is poor. You are a body in a chair taking claims which don't stop over the weekend.

Explore other reviews about Allstate

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote Flexibility, Prestigious Employer, Work life balance, very friendly coworkers, great benefits

Cons

Low pay, quick to let you go

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great base pay, benefits, 401K match, and standard corporate perks. Plenty of networking opportunities all across the country, the ability to support local communities, and a commission structure with good intentions and potential

Cons

As a company, Allstate lacks awareness of their role within the industry and within the country, fully acknowledging that their rates are NEVER the best (not sometimes, NEVER). At a time when everyone is conscious of their spending, selling a more expensive (and oftentimes identical) product not only feels wrong - it's unsustainable. There is a severe lack of program direction, poor understanding of the different states' geography and demographics, and complete void of accountability or clarity. An entire product launch was delayed by a month on the day it was supposed to launch, with an explanation never fully arriving and acknowledgment finally trickling down several days later. Of course, this leads to an overuse of corporate speak excuses in an endless cycle of "circle backs" because nobody ever knows what is actually happening or WHY. On top of all that, the technology is laughably outdated, with monitors that feature known defects and an "in-house approach" to all of their software that doesn't even feature a modern CRM. Like the hardware, known system-wide bugs were rampant within these Allstate branded systems, leading to embarrassing conversations with prospects and partners. MS Teams and Outlook will go off late into the night, well beyond normal business hours, all under the excuse of differing time zones and "sharing successes."

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