Terrible Company - Licensed Sales Producer Allstate Employee Review

1.0
Jul 10, 2019
Recommend
CEO approval
Business Outlook

Pros

There is a semi regular work schedule which can make planning your week fairly easy.

Cons

The various departments of the company have terrible communication. You can call underwriting about a customer issue and they give you an answer which turns out to be completely wrong. The rep will tell you something is approved, you write it and then 7 days later it is not approved. When you call back you get a different person that gives you an entirely different answer. The same goes for billing. The systems the company use do not integrate and they are extremely outdated. There is almost no support for new Agency owners from corporate. The agency owners typically pay poorly hourly, you make the bulk of your money off of commission, however 70% of your day may be dedicated to service, billing and underwriting issues leaving little to no time for actually making sales. You end up sacrificing your own financial security in order to retain business. The systems look like theyre 20 years old and are not user friendly at all. Depending on your agency owner you may get no benefits, medical or dental or even vacation time. All in all this is one of the absolute worst companies I have ever worked for. The corporate departments are a joke. Underwriting and billing give a different answer every single time you talk to them and the company does not give agents relevant updates. I can not wait to find a new job and get out of this horrible company. I am embarrassed I even put my name on these policies.

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5.0
Jul 13, 2026
Recommend
CEO approval
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Pros

Remote Flexibility, Prestigious Employer, Work life balance, very friendly coworkers, great benefits

Cons

Low pay, quick to let you go

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great base pay, benefits, 401K match, and standard corporate perks. Plenty of networking opportunities all across the country, the ability to support local communities, and a commission structure with good intentions and potential

Cons

As a company, Allstate lacks awareness of their role within the industry and within the country, fully acknowledging that their rates are NEVER the best (not sometimes, NEVER). At a time when everyone is conscious of their spending, selling a more expensive (and oftentimes identical) product not only feels wrong - it's unsustainable. There is a severe lack of program direction, poor understanding of the different states' geography and demographics, and complete void of accountability or clarity. An entire product launch was delayed by a month on the day it was supposed to launch, with an explanation never fully arriving and acknowledgment finally trickling down several days later. Of course, this leads to an overuse of corporate speak excuses in an endless cycle of "circle backs" because nobody ever knows what is actually happening or WHY. On top of all that, the technology is laughably outdated, with monitors that feature known defects and an "in-house approach" to all of their software that doesn't even feature a modern CRM. Like the hardware, known system-wide bugs were rampant within these Allstate branded systems, leading to embarrassing conversations with prospects and partners. MS Teams and Outlook will go off late into the night, well beyond normal business hours, all under the excuse of differing time zones and "sharing successes."

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