Mostly positive with some ups and downs along the way. - Workforce Management Allstate Employee Review

4.0
Dec 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Allstate has made a very real effort to create a better work life experience, especially in their call centers. Employees are beginning to see the benefits of this effort with smaller work loads, more time with direct leaders, more developmental opportunities and a company wide sharing of opinions and ideas at a front line level.

Cons

If you are not in home office (Northbrook, IL) career focused positions are fewer to choose from and often times for career growth you will have to relocate, with the biggest catch being that Allstate has started moving their claims/service centers to smaller towns. The internal job posting process moves very slowly and can be frustrating.

Explore other reviews about Allstate

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Work life balance - Opportunities to grow - Great leadership - Challenging yet rewarding work - Open to new ideas and positive changes

Cons

- Partial knowledge gap when it comes to technology

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule is 10 on 4 off which is better than most carriers CAT pay (commission) is just fair and not difficult to acquire so you can rely on it consistently. Very helpful and patient work environment.

Cons

Can be a lot of work just have to make sure to stay on top of it so it doesn’t build up I would say the hours can range from 6-12 a day

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