Allstate -- Layoffs are a constant threat - Analyst Allstate Employee Review

4.0
Feb 9, 2010
Recommend
CEO approval
Business Outlook

Pros

The people in my work group were friendly and cooperative. Alstate is very concerned about balancing work and family life. My manager and director really cared if I was working too hard and took steps to help me balance it out again. There were lots of PTO days and they were easy to take with little advance notice to management. Lastly, my severance benefits including outplacement help were very good.

Cons

If an employee's job at Allstate involves customer assistance or support that job will be outsourced, probably to a call center or India. Allstate has good benefits but the employee's cost of those benefits is too expensive. There are also high co-pays when you visit even your in-plan physician. Onsite day care, oil changes, and dry cleaning are nice to have but are also too expensive. There are no sick days; if you have to miss work because of illness you take a vacation day.

Explore other reviews about Allstate

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, nice people, good environment

Cons

None . Had the best time there.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home There are some school programs paid at 100%

Cons

- I haven't been micromanage this bad since working in a call center!!! - the tools you use to do your job feels like micromanagement. Its very slow moving as well. Every thing takes so long to load while you're trying to speed through your work. - you will receive an email about every single little thing you did wrong - you will not receive praise for anything - you will need to protect yourself by maintaining documentation of what was asked of you, because it will be later explained that it doesn't matter what was said, you should have researched it yourself (even when you're brand new). - when they are wronf about a reprimand they just gave you, don't expect a reply or an apology - they will make sudden changes that severely impacts your job at a moments notice and wonder why you are behind - I was advised a manageable workload is 20-30 claims. My whole team had 90+ claims. - The turn over rate is exceptionally high. Over the course of a year I started 7 people quit within. 3 additional people were fired. - you're going to beg for help and they aren't going to help you, and they are going to tell you that YOU are the problem. - currently, all the hires are being shielded from the hot mess. They are trying to change things by pushing all the people who suffered through the mess they created to put a positive spin on the job and I guess preserve moral. - the job itself wouldnt be difficult (because the work is relatively easy), but its VERY disorganized. You will feel like you work in a call center, but this time, you have to return voicemails, emails and text messages. - 2nd worse job experience in my entire life - AND THE PAY IS BELOW INDUSTTY STANDARDS!!! There are no bonuses.

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