Could be better, could be worse. - Customer Service Supervisor Allstate Employee Review

2.0
Jan 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Great, motivated coworkers, good benefits and fair pay

Cons

Disconnected management and metric goals that prioritize stress and profit at the cost of high turnover and efficiency. Very high workload with little downtime.

Explore other reviews about Allstate

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, nice people, good environment

Cons

None . Had the best time there.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible when it comes to how to get the work done. While working remote you don't have to waste time driving to location. You have the ability to work at night to catch up on workload if needed.

Cons

The strong achievers may end up getting more workload.

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