2.0
Jun 23, 2014
Former employee, less than 1 year
Charlotte, NC
Recommend
CEO approval
Business Outlook
Pros
Training was easy and fun, you were in a classroom setting for 7.5 weeks and then moved to transition. Benefits were pretty decent including PTO. Working on Sundays and after 8pm were decent, calls were to a minimum and no supervision which can feel childish at times.
Cons
Management was annoying and my co-workers were pretty young, it felt like high school. Constantly having angry customers, rarely talk to customers without attitudes. Policies were always messed up and constant transfers made customers upset....naturally.