The Good, Bad, & Ugly - Claim Service Adjuster Allstate Employee Review

4.0
Apr 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Work and Family Balance is good. A new employee is given 17-20 PTO days based on position. Usually a new employee will get to travel to Chicago for a weeks worth of training. Everyone is generally treated with dignity and respect.

Cons

Everything is based on seniority, if you don't have seniority, you won't be able to use your vacation days when you want them. You basically get leftovers. The claims count is extremely high and if your contacts aren't made in a timely fashion, you'll get a "fair" annual performance review and hardly no pay raise. The extremely high claims count makes it almost impossible to hit numbers. There isn't any training on how to handle extremely high workloads, you're just expected to do it.

Explore other reviews about Allstate

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, nice people, good environment

Cons

None . Had the best time there.

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Large Stable company, decent benefits, provide social gathering opportunities for remote employees.

Cons

Communication is not the best. from leadership down or between departments. Perception is valued higher then performance. Under stress people may turn hostile and the leadership is not equipped to address in well. In case of my manager some of the expectations were not reasonable.

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