The New Allstate - You're In Bad Hands - Human Resources Allstate Employee Review

1.0
Jul 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Allstate in the earlier years was a place everyone wants to work at. My team was diverse and inclusive. I also met some great people who became lifelong friends. The company overall was doing well. We had summer and winter outings, including charity events. And self-development workshops were available every month which I frequently attended. Also, great insurance package and generous PTO.

Cons

In 2019 to 2020, this is where you experience the true deception of Allstate. Management and upper management started to act differently in terms of motivation and development. During performance reviews, the goals became unrealistic which cause you to deny a raise and worsen morale (they definitely did this on purpose to make you quit during this time). Some management started to switch to other teams (to save themselves from poor management and employee relations management) while old managers don't know how to function as a leader (only work on their own work, while leaving the team behind - passive management). The favoritism and clicks became very apparent once this transitions. While some became very independent and was passive aggressive. During COVID, there were many talks about Allstate saying they were profitable and will not laid off anyone. Total LIE!!! Eventually when I and others were told we were part of the reduction in force group at the end of the year, everyone didn't care at that point. Even some of my colleagues who survived the layoff don't see Allstate as a prosperous place anymore and started job searching like the rest of us. After much research from Allstate's c-level executives, it was obvious they did not do much to save the many employees who are good employees and have been very loyal for 30, 40, 50 years. They figured the best way to deal it with it was to eliminate top performers and veteran's of the company since they make the most money. Other companies I've seen had their executives take a pay cut and receive no bonuses or even a global temporary payroll cut to save thousands of employees, but Allstate leadership is way too greedy and proud to do that!

Explore other reviews about Allstate

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and work flow is decent

Cons

below pay for the overall market

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home There are some school programs paid at 100%

Cons

- I haven't been micromanage this bad since working in a call center!!! - the tools you use to do your job feels like micromanagement. Its very slow moving as well. Every thing takes so long to load while you're trying to speed through your work. - you will receive an email about every single little thing you did wrong - you will not receive praise for anything - you will need to protect yourself by maintaining documentation of what was asked of you, because it will be later explained that it doesn't matter what was said, you should have researched it yourself (even when you're brand new). - when they are wronf about a reprimand they just gave you, don't expect a reply or an apology - they will make sudden changes that severely impacts your job at a moments notice and wonder why you are behind - I was advised a manageable workload is 20-30 claims. My whole team had 90+ claims. - The turn over rate is exceptionally high. Over the course of a year I started 7 people quit within. 3 additional people were fired. - you're going to beg for help and they aren't going to help you, and they are going to tell you that YOU are the problem. - currently, all the hires are being shielded from the hot mess. They are trying to change things by pushing all the people who suffered through the mess they created to put a positive spin on the job and I guess preserve moral. - the job itself wouldnt be difficult (because the work is relatively easy), but its VERY disorganized. You will feel like you work in a call center, but this time, you have to return voicemails, emails and text messages. - 2nd worse job experience in my entire life - AND THE PAY IS BELOW INDUSTTY STANDARDS!!! There are no bonuses.

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