Great company wrong department - Customer Service Representative Allstate Employee Review

3.0
Dec 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Great PTO policy, good schedules, paid holidays

Cons

Customer care is frontline and you are responsible for everything you’re taking non stop calls, they are changing constantly and not giving us the tools to handle the changes, retention is astronomically high.

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5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote Flexibility, Prestigious Employer, Work life balance, very friendly coworkers, great benefits

Cons

Low pay, quick to let you go

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, great coworkers, supplied equipment

Cons

Management, work overload, system issues

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