Great culture but pay could be better - Licensed Insurance Agent Allstate Employee Review

4.0
May 19, 2022
Recommend
CEO approval
Business Outlook

Pros

The culture at Allstate is the best I have ever seen. I worked with a team based all over the US, but Allstate made sure you never felt alone. Although I am not part of the lgbt community, they were very inclusive and many leaders and colleagues part of that community, openly expressed their beliefs without a problem. They have a pension system that you can start contributing to once you have three years with the company. Allstate also pays you an extra $80 every month for internet expenses.

Cons

Pay is too little for how expensive everything is now days. They don't pay commission but they pay what they call a "star bonus" each month based on sales. I was top 3 every month in the metrics amongst my team, yet the bonus didn't reflect it. I had friends who had moved to what Allstate calls the "outbound chase team" and they told me how the average bonus was two times what I made in the Inbound Sales Team. Their "tiering" system for inbound calls is flawed. Tier 1 gets all the good calls, Tier 2 gets a mix of good and bad, and Tier 3 gets bad calls after bad calls. I was lucky enough to be in tier 1 for most of my time and the calls were pretty easy to sell, but some of my friends at tier 2 and tier 3 didn't have the same luck. For my great performance and being a tier 1 agent I got a whooping 27 cents raise at the end of the year..

Explore other reviews about Allstate

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Work culture is a positive

Cons

I dont have anything to add

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great base pay, benefits, 401K match, and standard corporate perks. Plenty of networking opportunities all across the country, the ability to support local communities, and a commission structure with good intentions and potential

Cons

As a company, Allstate lacks awareness of their role within the industry and within the country, fully acknowledging that their rates are NEVER the best (not sometimes, NEVER). At a time when everyone is conscious of their spending, selling a more expensive (and oftentimes identical) product not only feels wrong - it's unsustainable. There is a severe lack of program direction, poor understanding of the different states' geography and demographics, and complete void of accountability or clarity. An entire product launch was delayed by a month on the day it was supposed to launch, with an explanation never fully arriving and acknowledgment finally trickling down several days later. Of course, this leads to an overuse of corporate speak excuses in an endless cycle of "circle backs" because nobody ever knows what is actually happening or WHY. On top of all that, the technology is laughably outdated, with monitors that feature known defects and an "in-house approach" to all of their software that doesn't even feature a modern CRM. Like the hardware, known system-wide bugs were rampant within these Allstate branded systems, leading to embarrassing conversations with prospects and partners. MS Teams and Outlook will go off late into the night, well beyond normal business hours, all under the excuse of differing time zones and "sharing successes."

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