Pros
Generous PTO 25+ days, I have a great direct manager that truly cares, benefits are okay they don't cover infertility, internet help on your paycheck, CAT pay is good (but it can be a pain getting it sometimes)
Cons
No work life balance. Cat adjusters work 7am-7pm, 10 days straight with 4 days off. The schedule can get old real quick. The job in general is exhausting to say the least. Most days I dread getting out of bed because I know I will receive messy claims meaning a supplement from 3 years ago and just now the insured/contractor wants more. This job is like cat and mouse when it comes to getting your claims completed. Before we can get approval you need to do this first. So the claims drag on forever. Literally the processing team will assign you another adjusters claim and they are currently in office. LIKE WHAT. So now I need to read the claim from start to finish and figure it all out. When the processing team can easily assign the claim to the original adjuster that knows the case. BUT NO. You do other adjusters work here and it is frustrating because literally everyone does the job differently. Have you ever had a job where you cannot get out of bed due to extreme anxiety? Well this position will have you going crazy literally. The workload is unbearable 4 to 5 new claims (mostly supplements) PLUS you still have to work your own supplements from prior claims. So somedays I have upward to 10 claims. And my own supplements aren't factored into my workload for the day. This position is stressful and def not sustainable long term. And when it comes to the packages. Mostly they are incomplete with missing information and that is another frustration. And lastly, training is limited so the expectation is that you learn outside of work how you do your job better. After 12 hours the last thing you want to do is watch videos for learning hours. Before accepting the position, please read all the feedback and really know what you are getting yourself into. This position is beyond demanding.