2.0
Aug 28, 2022
Former employee, more than 5 years
Phoenix, AZ
Recommend
CEO approval
Business Outlook
Pros
Target was easy to meet. If you're a mature worker who can make your manager look good in front of their peers, they used to leave you alone. If you can keep drinking the Koolaid, your job was secure.
Cons
The ultra low culture work environment plagues reps every day. From bad audio quality (can't understand what callers are saying clearly and delays so you're talking over the callers), product bundling obsession, and finally to the new QA rating process where "let's give every customer the same experience" became the new norm. If you're a mavericky employee that every company wants to hire, you do not belong to Allstate direct phone sales dept. Your sanity is better found at other companies where they don't micromanage you day to day.