Read before you apply - Sales Representative Allstate Employee Review

1.0
Oct 22, 2022
Recommend
CEO approval
Business Outlook

Pros

If allstate decides to place you in a good que you will make great money.

Cons

Allstate is going through a major change. Right now the company is forcing customers to pay 50% of there total premiums up front. With this change allstate has yet to lower its sales goals for agents to make commission. I’ve been at allstate nearly 4 years and I’m on my way out. There’s too many changes without the thought of the employee. The mindset of uncapped commission is misleading. You’re first few months on the phone allstate will filter your calls to higher selling leads (determined by the zip code the customer types into the ivr) which would make you believe you’re in a position to make alot of money. Allstate also has a horrible marketing scheme to get the phones ringing, you have to constantly deal with customers being transferred and telling you that you called them when your in inbound sales. Marketing company’s (LCT, smart financial & click to calls) were about 58% of allstate calls and convert at around 11% but yet allstate holds you to 30% conversation for the month. Allstate has to find a better way of marketing and building its brand to drive people wanting its insurance instead of forcing unwanted customer calls from marketing companies. Allstate use to be a great job but at this current rate I wouldn’t advise anyone to allstate with the new ceo changes and pretty much all of leadership leaving allstate is an uphill climb back to the top but as of now it’s a slow fall and it’s still falling as I type.

Explore other reviews about Allstate

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Work culture is a positive

Cons

I dont have anything to add

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great base pay, benefits, 401K match, and standard corporate perks. Plenty of networking opportunities all across the country, the ability to support local communities, and a commission structure with good intentions and potential

Cons

As a company, Allstate lacks awareness of their role within the industry and within the country, fully acknowledging that their rates are NEVER the best (not sometimes, NEVER). At a time when everyone is conscious of their spending, selling a more expensive (and oftentimes identical) product not only feels wrong - it's unsustainable. There is a severe lack of program direction, poor understanding of the different states' geography and demographics, and complete void of accountability or clarity. An entire product launch was delayed by a month on the day it was supposed to launch, with an explanation never fully arriving and acknowledgment finally trickling down several days later. Of course, this leads to an overuse of corporate speak excuses in an endless cycle of "circle backs" because nobody ever knows what is actually happening or WHY. On top of all that, the technology is laughably outdated, with monitors that feature known defects and an "in-house approach" to all of their software that doesn't even feature a modern CRM. Like the hardware, known system-wide bugs were rampant within these Allstate branded systems, leading to embarrassing conversations with prospects and partners. MS Teams and Outlook will go off late into the night, well beyond normal business hours, all under the excuse of differing time zones and "sharing successes."

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