Good company, poor local management - Customer Care Manager Allstate Employee Review

2.0
Dec 30, 2010
Recommend
CEO approval
Business Outlook

Pros

Great company benefits, fair pay and bonuses for those who seek to do well here. Very stable, growth oriented company.

Cons

Hours are not good for everyone, and the leadership of local management is very poor - play favorites and favortism too much.

Explore other reviews about Allstate

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance can work hybrid

Cons

Only earn 6 percent on total premium sold. Don’t earn on renewals.

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Large Stable company, decent benefits, provide social gathering opportunities for remote employees.

Cons

Communication is not the best. from leadership down or between departments. Perception is valued higher then performance. Under stress people may turn hostile and the leadership is not equipped to address in well. In case of my manager some of the expectations were not reasonable.

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