Very difficult company! - Risk Management Allstate Employee Review

2.0
May 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Large company with opportunity to move around. Company seeks to develop through training and job transfers. Company does lean into being a good corporate citizen and doing right by policyholders.

Cons

Company is trying to transform but struggles to get out of its own way So much red tape and 'work' through power points. Executives out of touch with their impact and no one challenges asks or comments, which leads to frequent fire drills or change of direction based on random comments. Risk Management department is not respected by the business and can't get traction. There are way too many VPs and Directors to form clear objectives. Responsibilities change among management regularly (due to turnover, change of responsibilities, development). This leads to change of direction every 6-9 months. Lots of rounds of layoffs and consistent threat of more. Systems are antiquated. Company has been losing market share for years. Agents don't like company. Rates and products are not competitive. Perceived brand advantage of service will be challenged as many claims and service functions shift offshore. Outside leaders don't last long. Allstate says they want to change and modernize, but Allstaters can't handle changes. High number of leaders coming into organization end up leaving and of course it was their problem, not Allstate's environment. Allstate nice - nice to your face and not behind your back - very passive aggressive.

Explore other reviews about Allstate

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and work flow is decent

Cons

below pay for the overall market

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home There are some school programs paid at 100%

Cons

- I haven't been micromanage this bad since working in a call center!!! - the tools you use to do your job feels like micromanagement. Its very slow moving as well. Every thing takes so long to load while you're trying to speed through your work. - you will receive an email about every single little thing you did wrong - you will not receive praise for anything - you will need to protect yourself by maintaining documentation of what was asked of you, because it will be later explained that it doesn't matter what was said, you should have researched it yourself (even when you're brand new). - when they are wronf about a reprimand they just gave you, don't expect a reply or an apology - they will make sudden changes that severely impacts your job at a moments notice and wonder why you are behind - I was advised a manageable workload is 20-30 claims. My whole team had 90+ claims. - The turn over rate is exceptionally high. Over the course of a year I started 7 people quit within. 3 additional people were fired. - you're going to beg for help and they aren't going to help you, and they are going to tell you that YOU are the problem. - currently, all the hires are being shielded from the hot mess. They are trying to change things by pushing all the people who suffered through the mess they created to put a positive spin on the job and I guess preserve moral. - the job itself wouldnt be difficult (because the work is relatively easy), but its VERY disorganized. You will feel like you work in a call center, but this time, you have to return voicemails, emails and text messages. - 2nd worse job experience in my entire life - AND THE PAY IS BELOW INDUSTTY STANDARDS!!! There are no bonuses.

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