Too much restructuring! - Anonymous employee Allstate Employee Review

2.0
Jul 26, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get a lot of PTO, and the benefits are decent. Manager are supportive. I met some really great friends!

Cons

The reason you are given so much PTO, is because of how taxing the work is. I worked with Allstate agents for 3.5 years, assisting them with billing and policies. It was very demanding and draining. In the 3.5 years I was with Allstate, we were threatened with layoffs twice. The first time, they laid off over 50 people ‘Transformative Growth’ (and then started hiring again 6 months later due to understaffing). Then they outsourced my dept and moved about 50 people to a new dept. We did not have a choice, either we were forced into the new dept or we lost our jobs. Going through the stress of potential layoffs TWICE in 3.5 years was so ridiculous. And this happens every few years in most of their depts. Save yourself the stress!!

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5.0
May 14, 2026
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Pros

Work culture is a positive

Cons

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3.0
Jun 28, 2026
Recommend
CEO approval
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Pros

Great base pay, benefits, 401K match, and standard corporate perks. Plenty of networking opportunities all across the country, the ability to support local communities, and a commission structure with good intentions and potential

Cons

As a company, Allstate lacks awareness of their role within the industry and within the country, fully acknowledging that their rates are NEVER the best (not sometimes, NEVER). At a time when everyone is conscious of their spending, selling a more expensive (and oftentimes identical) product not only feels wrong - it's unsustainable. There is a severe lack of program direction, poor understanding of the different states' geography and demographics, and complete void of accountability or clarity. An entire product launch was delayed by a month on the day it was supposed to launch, with an explanation never fully arriving and acknowledgment finally trickling down several days later. Of course, this leads to an overuse of corporate speak excuses in an endless cycle of "circle backs" because nobody ever knows what is actually happening or WHY. On top of all that, the technology is laughably outdated, with monitors that feature known defects and an "in-house approach" to all of their software that doesn't even feature a modern CRM. Like the hardware, known system-wide bugs were rampant within these Allstate branded systems, leading to embarrassing conversations with prospects and partners. MS Teams and Outlook will go off late into the night, well beyond normal business hours, all under the excuse of differing time zones and "sharing successes."

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