Frustration, Redundancy, Idiocracy - Direct Sales Professional Allstate Employee Review

1.0
Sep 25, 2008
Recommend
CEO approval
Business Outlook

Pros

It's better then unemployment- or that's what I used to think, at least. Working at Allstate is all about nodding and smiling and not rocking the boat. If you have a high tolerance for idiocy, then this is the job for you.

Cons

Senior management has no clue as to what is going on. Allstate is the epitome of cronyism. Advancement isn't decided by merit, rather by who you know. The technology is outdated and the servers are always going down. They blame it on the State's DMV, when in reality it is actually their server that is done. They have unrealistic expectations and when something uncontrollable goes wrong, the blame squarely falls on your shoulders- rather then recognizing the situation for what it is, and congratulating a DSP for actually using common sense.

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5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and work flow is decent

Cons

below pay for the overall market

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home There are some school programs paid at 100%

Cons

- I haven't been micromanage this bad since working in a call center!!! - the tools you use to do your job feels like micromanagement. Its very slow moving as well. Every thing takes so long to load while you're trying to speed through your work. - you will receive an email about every single little thing you did wrong - you will not receive praise for anything - you will need to protect yourself by maintaining documentation of what was asked of you, because it will be later explained that it doesn't matter what was said, you should have researched it yourself (even when you're brand new). - when they are wronf about a reprimand they just gave you, don't expect a reply or an apology - they will make sudden changes that severely impacts your job at a moments notice and wonder why you are behind - I was advised a manageable workload is 20-30 claims. My whole team had 90+ claims. - The turn over rate is exceptionally high. Over the course of a year I started 7 people quit within. 3 additional people were fired. - you're going to beg for help and they aren't going to help you, and they are going to tell you that YOU are the problem. - currently, all the hires are being shielded from the hot mess. They are trying to change things by pushing all the people who suffered through the mess they created to put a positive spin on the job and I guess preserve moral. - the job itself wouldnt be difficult (because the work is relatively easy), but its VERY disorganized. You will feel like you work in a call center, but this time, you have to return voicemails, emails and text messages. - 2nd worse job experience in my entire life - AND THE PAY IS BELOW INDUSTTY STANDARDS!!! There are no bonuses.

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