Great remote opportunity - Claims Representative Allstate Employee Review

4.0
Jan 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Overall, I enjoyed working as a remote claims support representative. The team was supportive. The training was really thorough. The interview process was pretty straight forward and quick.

Cons

The customers can be challenging as with any call center environment. There is a long learning curve. There is a lot to remember once you get on the production schedule. Shifts are flexible but you do not know what they are until after you complete training. You have to bid for shifts. Although they give you about 8 choices.

Explore other reviews about Allstate

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Work life balance - Opportunities to grow - Great leadership - Challenging yet rewarding work - Open to new ideas and positive changes

Cons

- Partial knowledge gap when it comes to technology

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule is 10 on 4 off which is better than most carriers CAT pay (commission) is just fair and not difficult to acquire so you can rely on it consistently. Very helpful and patient work environment.

Cons

Can be a lot of work just have to make sure to stay on top of it so it doesn’t build up I would say the hours can range from 6-12 a day

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