Great pay, monotonous job - Customer Care Representative Allstate Employee Review

4.0
Mar 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Great pay, helpful managers, decent schedule

Cons

Although you will be trained to do quite a bit the majority of this call is fielding calls from people angry their insurance rate went up

Explore other reviews about Allstate

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, nice people, good environment

Cons

None . Had the best time there.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible when it comes to how to get the work done. While working remote you don't have to waste time driving to location. You have the ability to work at night to catch up on workload if needed.

Cons

The strong achievers may end up getting more workload.

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