Moved up and on - Consultant Ally Financial Employee Review

1.0
Jul 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Some attention to diversity and growth but it isn't consistent and transparent.

Cons

Senior leadership is controlling and shows extreme favoritism. The company is not transparent like they say, way over controlling, not focused on employees and growth with the times. Always ask our feedback but never listen, twists results and our words in favor of their agenda. Overly concerned with getting skewed results to be a top employer on official lists and publications but don't actually care if employees are happy. Read the reviews and compare before you think about accepting a job here, they have one of the lowest ratings of mid to large size banks on here. There are so many other financial customer service jobs available that are remote and some pay more. It really isn't worth it commuting to a cubicle farm everyday. Discover, Regions, First Bank, First Citizens, Ameris, PNC, M&T, American Express, Charles Schwab etc.... I just took a 100% remote job with US Bank for a little bit more pay and equally as good benefits. The trade off of not losing 100's of dollars a month commuting to office is definitely worth it. It took a while applying to get the job and US Bank for sure is a hard interview process but with dedication you can have a better opportunity. Don't get stuck in this awful call center environment. I do miss so many of my coworkers and even some great managers but the executives at Ally unfortunately do not get it.

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Ally Financial Response
3y
We'd like to connect and learn more about your experience - please email our team at work@ally.com so we can discuss further.

Explore other reviews about Ally Financial

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

We get to work from home full time.

Cons

We work 2 to 3 Saturdays per month.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

You get a bi-weekly paycheck.

Cons

The culture has tanked under new leadership over the last couple of years. It’s cutthroat, senior management keeps swapping out experienced leaders for their own people, same values, same bottom line only mindset. No one actually knows what they’re doing because everyone’s expected to do everything and own the fallout when it doesn’t work. Decisions get micromanaged or made behind closed doors about your own team, with no input. There’s constant pressure to cut expenses, and the target seems to double every month, at this rate it feels like the end is inevitable. Layoffs happen a few times a year now, two years running, and leadership straight up tells you it’s the new norm, so get used to it. Everyone knows it, everyone talks about it, and everyone’s living in fear. On top of that, you’re expected to work 12 hour days and answer emails on weekends, then get told you’re still not doing enough. It’s demoralizing. This is an awful place to work, and with the job market this bad, people can’t leave even though everyone’s looking. Feels like a sinking ship, and they deserve it for how they treat people.

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