Great experience for career growth, but slow raises - Tech Support Agent Alpha Video Surveillance Employee Review

Safe work environment. State of the art monitoring system. Quarterly reviews. Competitive pay and advancement structure.

There really are not any cons. If you are willing to learn, and can perform the role consistently, you will succeed!

There are no pros to this company.

This company bought a Security company in Burton, Michigan for no other reason than to abscond with their list of clients, then move all of the business away from Michigan, lining their pockets in Henderson (Las Vegas), Nevada. McCall Brown has been the CEO since December 2025. Her background is as a realtor, who then took years off to have a family, then got involved with Alpha Video Surveillance and somehow managed to rise through the ranks quickly. (Make that make sense.) Meanwhile, at least 100 full-time employees were terminated in Michigan with no notice. If you are looking for a trustworthy video surveillance company, avoid Alpha Video Surveillance or their newly-stripped subsidiary, Premier Security Solutions in Michigan. There is no future for you, should you decide to work for these companies... unless you are a nepo hire.