Customer Service Rep - Anonymous employee AlphaGraphics Employee Review

1.0
Jun 20, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Busy environment, workday passes quickly, learned a lot about graphic design and printing processes. Standard hours, free from calls and emails at the end of the day.

Cons

Constantly dealing with angry customers that wanted jobs done unreasonably fast. The owner had questionable ethics, and treated all of the employees like dirt. Employer did not value employees - anytime a good system was established, management would dump a worker and hire someone cheaper or exchange a full-time worker for a part-time worker, and the entire print shop would be sent scrambling. One employee wanted to have a baby, and was unexpectedly laid off. I was laid off two weeks before my wedding - no notice, or anything - just told to hand over my keys and leave immediately.

Explore other reviews about AlphaGraphics

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned a lot from a team that cared about my growth as an individual

Cons

Maybe a slight lack of direction or specific instructions

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Working as a Graphic Designer at AlphaGraphics was a positive experience overall. One of the biggest advantages was having direct access to the CEO and leadership team, which made communication straightforward and allowed ideas and solutions to move quickly. The environment is fast paced and driven by real production demands, giving designers exposure to a wide variety of projects and practical problem solving. While the pace is steady, deadlines were generally reasonable and achievable. As with most print shops, occasional last minute emergencies happen, but they are considered part of the industry rather than the exception. Overall, AlphaGraphics is a good fit for designers who enjoy a hands on environment, working closely with production, and being involved in both creative and operational aspects of the business.

Cons

The main challenge is the level of multitasking required. If you prefer focusing on a single project at a time, you may find the environment demanding. Some situations require the entire team to come together to solve production or operational issues, which means stepping away from the computer and assisting in other areas of the business for a few hours when needed. Flexibility and a team first mindset are important to succeed in this role.

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