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Alta Resources

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Overpromised, Underpaid, Don't Work Here - Customer Care Representative Alta Resources Employee Review

1.0
Jul 22, 2013
Recommend
CEO approval
Business Outlook

Pros

Very few, some exceptional team leads. Most of the managers don't care about their team members. My direct manager found every way to make my job more stressful and difficult. He finally found a way to fire me and told me "Good luck" while escorting me out.

Cons

Terrible IT. Computers are down frequently. IT support is a joke. Support from management is useless. While suggestions are "encouraged" those members who make too many are marginalized and eventually fired. Despite my improving metrics and holding two B.A.s I was interviewed for multiple promotions but never extended any of them. Despite my initiative and the amount of money I made for the client my team leader decided to fire me anyway over a small matter.

Explore other reviews about Alta Resources

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work environment Different opportunities in different departments Good training

Cons

Salary is a little below average

4.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Dress code. Program directors who care.

Cons

Many new hires were paid more per hour than many of us that were there for years. Insurance was not very good.

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