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Alta Resources

Is this your company?

One mess up and your gone - Customer Service Representative Alta Resources Employee Review

2.0
Jun 15, 2014
Recommend
CEO approval
Business Outlook

Pros

The people that you work with are great. The pay isn't to bad. In between calls you were able to do what you wanted as long as you had your other work done. I really loved the experience that I got out of this job.

Cons

I was new to the customer service rep position. I made a mistake on a phone call and I was escorted out of the building like I was a criminal. I do understand that this was not something that should have happened on a call, but it wasn't something that was horrible like swearing at a customer or calling anyone names. It was a simple mistake and yes that was a learning experience, but do not throw someone out like they committed a crime.

Explore other reviews about Alta Resources

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work environment Different opportunities in different departments Good training

Cons

Salary is a little below average

4.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Dress code. Program directors who care.

Cons

Many new hires were paid more per hour than many of us that were there for years. Insurance was not very good.

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