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Alta Resources

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My first call center job. Sitting is hard work! - Call Center Customer Representative Alta Resources Employee Review

3.0
Jan 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Co-workers are great and during slow times you can have some good conversations. Customers are friendly and appreciate the assistance you are providing. New management in place now which may provide better leadership going forth.

Cons

The work is seasonal and the current training is poor. You are ill equipped to take your first call and most team leaders are not trained well to support you. You must be able to learn on your own and communicate with other newly hired coworkers to figure out how to be successful. Sitting for long hours is not as easy as it sounds.

Explore other reviews about Alta Resources

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work environment Different opportunities in different departments Good training

Cons

Salary is a little below average

4.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Dress code. Program directors who care.

Cons

Many new hires were paid more per hour than many of us that were there for years. Insurance was not very good.

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