If your moral compass isn't straight, this is the job for you - Medical Billing Specialist Altivera Medical Employee Review

1.0
Oct 30, 2019
Recommend
CEO approval
Business Outlook

Pros

You can come in when you want.

Cons

I have never worked at such a negative, soul sucking place before. Many prior reviews bring up the negatives and the only response is that you should have brought this up or have spoken with your supervisor. That's part of the issue! There are many individuals who have NO business being in a supervisor role: some hide out in the bathroom most of the day while others completely ignore their team and contribute nothing to their success. When negatives or areas of improvement are brought up you're given nothing but excuse after excuse as to why things are perfect as is. This company doesn't give timely reviews, raises are nearly non existent unless you're one of the lucky few. Don't get me started on the weather policy - Zynex doesn't close so plan accordingly (like this year's bomb cyclone, didn't close for that even though most non-essential businesses closed. Money is WAY more important than employee safety). Billing practices are a scam. There's a reason they're pushing orders so hard, they know it's only a matter of time before the rest of their insurance carries start changing regulations to stop them from such aggressive billing. The money being brought in is thanks to the excessive supplies being sent to patients, what happens when supplies dry up for good? Save yourself the time and energy, go elsewhere for employment. There are so many jobs out there that will treat you with decency and respect.

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Altivera Medical Response
6y
We appreciate you taking time to share your thoughts. Though your review has a number of inaccuracies (including the comment that you can come in when you want), debating is not useful. So instead we’d like to take the opportunity to share a few truths about Zynex to those who are interested in our Company. We are growing fast. In fact, we are one of the fasted growing company in Colorado currently. Right now, we are keenly focused on recruiting individuals with a high level of professionalism, maturity, and reliability, as well as people who consistently show compassion for our patients. It is true and we take pride in the fact that we do not “close” our business during inclement weather. Our patients matter and we are dedicated to being available to patients across the country when they have a pain management need or question about their account. We allow our employees to make personal decisions about their safety/ability to get to work every day, not just when there is bad weather. And yes, we definitely “push” our Sales Reps who are out in the field. Our expectation is that they spend every day building relationships with doctors who can get our devices, which are opioid--free alternatives to pain, into the hands of as many patients as possible. We care deeply about fighting the opioid crisis. We will continue to ensure our patients know we are available for them and have the supplies they need to treat regularly/daily (so they use fewer opioids). We are making a difference. It appears that our mission, vision and values were not a good fit for you and we certainly wish you the best in your future work endeavors.

Explore other reviews about Altivera Medical

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Base pay is great relative to most sales roles.

Cons

Not many leads unless you have referrals

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Have significantly turned things around within less than a year allowing insurances companies to trust us again. It was a big task and it was successful. Congrats!

Cons

The company hasn't ironed out their new processes which is okay, the company is starting over. Although, it is to a point where I constantly get angry calls from clinics where they tell us that Altivera/Zynex is awful and has awful customer service. From what I have gathered, it has nothing to do with the people that work there but it does have everything to do with the CONSTANT change in process. Every clinic is confused why we aren't doing it "the old way" (communicating with clinics about what is needed). Now when we receive invalid prescriptions we don't even communicate that with the patient OR the clinic anymore. Nothing against the Sales Reps, they are awesome. Having the Sales Reps do everything seems impractical and it has effected Altivera's efficiency and likely customer and clinic's satisfaction. Altivera Medical just got rid of the department that speaks with clinics, our sales operations team. I am not excited to see how much our customer service and clinic communication worsens, now.

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