Bait & Switch - Account Executive Altivera Medical Employee Review

1.0
Dec 22, 2013
Recommend
CEO approval
Business Outlook

Pros

Decent training, virtual/home office, some coworkers, relationships built/maintained w/ physicians, therapists, & staff, competitive advantages (i.e. true IFC in NexWave device).

Cons

No F2F interview during hiring process, payroll/expense reimbursement issues (i.e. getting paid on time, if at all), lack of support (sales mgr doesn't set foot in territory), bait reps with salary on W-2 side and transition them to 100% commission on 1099 side without warning or PIP (heard rumors about this during training and sure enough happened to me too), no longer provide devices to Medicare patients, very difficult to penetrate EMPI accts, mediocre entry-level salary ($35k) at best with no room for negotiation, lack of experience/leadership at upper mgmt level (trickle down effect), like pulling teeth to get them to cover vendor system costs for entry into hospital systems and probably impossible for trade shows, customers abuse consignment policy making it very difficult to make any money (only way is if device is prescribed to patient & order goes through), they do not listen to product feedback from reps in the field (i.e. size of pelvic floor stimulator electrode, bag color, etc.), mgmt will tell you that you have a protected territory, which is definitely not the case.

Explore other reviews about Altivera Medical

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Base pay is great relative to most sales roles.

Cons

Not many leads unless you have referrals

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Have significantly turned things around within less than a year allowing insurances companies to trust us again. It was a big task and it was successful. Congrats!

Cons

The company hasn't ironed out their new processes which is okay, the company is starting over. Although, it is to a point where I constantly get angry calls from clinics where they tell us that Altivera/Zynex is awful and has awful customer service. From what I have gathered, it has nothing to do with the people that work there but it does have everything to do with the CONSTANT change in process. Every clinic is confused why we aren't doing it "the old way" (communicating with clinics about what is needed). Now when we receive invalid prescriptions we don't even communicate that with the patient OR the clinic anymore. Nothing against the Sales Reps, they are awesome. Having the Sales Reps do everything seems impractical and it has effected Altivera's efficiency and likely customer and clinic's satisfaction. Altivera Medical just got rid of the department that speaks with clinics, our sales operations team. I am not excited to see how much our customer service and clinic communication worsens, now.

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