Zynex stepping stone - Sales Representative Altivera Medical Employee Review

3.0
Feb 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Autonomy, Industry, Device good, Co-workers, W-2, not 1099, Territory protected, Budget ok

Cons

Poor training Little guidance No competitive info No clinical studies

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Altivera Medical Response
5y
Thanks for the information as we use all feedback to consider improvements that may be needed. You were part of our rapidly growing sales force and we appreciate the time you joined us in fighting the Opioid crisis. We offer a great deal of training in the first 90 days, helping new Territory Managers to build the skills they need to be successful in clinics. Then additional live and on-line trainings are held as Territory Managers expand their reach in their territories. We also offer some support teams that most organizations do not -sales support admins for each region, on-going lead generation and an internal marketing collateral team that pumps out new items every month (including clinics case studies, a catalog of over 3000 products, world-class brochures with competitive information, and high quality leave-behind items). We offer a competitive salary, monthly expense reimbursement, and UNCAPPED commission to every Territory Managers. We are just getting started as many of our territories have not been fully serviced by past reps. Our mission is to help patients live a pain-free life, have less reliance on opioids. Thank you again for your review as new information is always helpful to us. We wish you luck in your future endeavors.

Explore other reviews about Altivera Medical

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Base pay is great relative to most sales roles.

Cons

Not many leads unless you have referrals

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Have significantly turned things around within less than a year allowing insurances companies to trust us again. It was a big task and it was successful. Congrats!

Cons

The company hasn't ironed out their new processes which is okay, the company is starting over. Although, it is to a point where I constantly get angry calls from clinics where they tell us that Altivera/Zynex is awful and has awful customer service. From what I have gathered, it has nothing to do with the people that work there but it does have everything to do with the CONSTANT change in process. Every clinic is confused why we aren't doing it "the old way" (communicating with clinics about what is needed). Now when we receive invalid prescriptions we don't even communicate that with the patient OR the clinic anymore. Nothing against the Sales Reps, they are awesome. Having the Sales Reps do everything seems impractical and it has effected Altivera's efficiency and likely customer and clinic's satisfaction. Altivera Medical just got rid of the department that speaks with clinics, our sales operations team. I am not excited to see how much our customer service and clinic communication worsens, now.

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