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      Altivera Medical

      Engaged Employer

      Altivera Medical reviews

      My unbiased opinion. Read before applying - Territory Manager Altivera Medical Employee Review

      2.0
      Aug 4, 2021
      Territory manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      foot in the door to medical device, decent base salary, benefits, mileage reimbursement

      Cons

      Where do I begin. Zynex has a massive issue when it comes to over billing patients. (As someone who used to work for insurance company) they do not pre authorize meaning they’ll ship the device BEFORE a patient knows if it’s approved or not. Their is a lack of transparency about monthly supplies. They will end up getting a bill months later with denials and owe not only the device but hundreds of extra dollars on supplies as well. Even had a hospital tell me never to push that product ever again, because they ran into so many issues. You also have a 1200 budget and that all has to be paid out of pocket before you get reimbursed a month later. Paying that much money out of pocket is ridiculous. Not once have we ever had a good reason as to why we can’t get a debit card. Every big medical device company has one?!?! In my opinion work here for 6-12 months at most and go find an ethical company to work for. If you still don’t believe what I have posted look up the Ceo and how he has been sued by insurance companies for over billing and lying about the company stock. They also claim to work for all insurances but we don’t count Medicare/Medicaid for quota. Guess you don’t matter to Zynex if your old or poor.

      avatar
      Altivera Medical Response
      4y
      Hi! You've clearly had a very poor experience with Zynex, and it seems mostly unrelated to your position. I won't respond to all of the claims you're making, but will say that helping patients in pain is the driving force behind all we do. We would also encourage all potential applicants to do research on our founder and CEO, Thomas Sandgaard. You won't find anything regarding being sued over billing or lying about the company stock, but may find quite a bit about the Sandgaard Foundation, an organization Thomas founded that is committed to stopping the opioid crisis. In any case, thank you for continuing to help patients in pain, reviewer. Best of luck in the field!

      Explore other reviews about Altivera Medical

      5.0
      Feb 25, 2026
      Territory manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Base pay is great relative to most sales roles.

      Cons

      Not many leads unless you have referrals

      2.0
      Jun 9, 2026
      Order completion specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Have significantly turned things around within less than a year allowing insurances companies to trust us again. It was a big task and it was successful. Congrats!

      Cons

      The company hasn't ironed out their new processes which is okay, the company is starting over. Although, it is to a point where I constantly get angry calls from clinics where they tell us that Altivera/Zynex is awful and has awful customer service. From what I have gathered, it has nothing to do with the people that work there but it does have everything to do with the CONSTANT change in process. Every clinic is confused why we aren't doing it "the old way" (communicating with clinics about what is needed). Now when we receive invalid prescriptions we don't even communicate that with the patient OR the clinic anymore. Nothing against the Sales Reps, they are awesome. Having the Sales Reps do everything seems impractical and it has effected Altivera's efficiency and likely customer and clinic's satisfaction. Altivera Medical just got rid of the department that speaks with clinics, our sales operations team. I am not excited to see how much our customer service and clinic communication worsens, now.

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