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      Altivera Medical

      Engaged Employer

      Altivera Medical reviews

      RUNAWAY as fast as you can!! - Territory Manager Altivera Medical Employee Review

      1.0
      Aug 15, 2021
      Territory manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only pro was that I was left alone. It’s very much a sink or swim job with little to no direction from management.

      Cons

      I don’t even know where to start other than the fact that the CEO is a complete fraud. Just listening to his quarterly shareholders calls makes me cringe. He lies about how much revenue top performing reps bring in and about why employee retention is so horrendous. It’s because us reps are sick and tired of dealing with billing issue after billing issue and we have run out of clinics to visit. On top of that, they claim to take care of ALL PATIENTS IN PAIN. Well, except that if you get a prescription for a Medicare or Medicaid patient, don’t expect that patient to get a phone calls. How in the world can you call yourself a a pain mgmt company, if you can’t take care of MEDICARE patients? Is this some sort of joke?? I legitimately don’t understand how this company hasn’t been federally investigated for all of the lies the CEO/Thomas Sandgaard tells shareholders. On top of that, not only can he not retain low level employees, he can’t even keep his senior managers. Since starting over a year ago, we have have gone through more senior managements than most companies go through in decades.

      avatar
      Altivera Medical Response
      4y
      Hi - thanks for the review! Clearly, your experience with Zynex was not pleasant, and we apologize for that. There are a lot of untrue claims in your review, and I'd like to bring a couple into focus. First, all patients get a call from our 5-Star Patient Enrollment team (including Medicare patients), and all patients have a Billing team entirely focused on getting them the best coverage possible. Yes, including Medicare patients! Even though Medicare chooses not to cover as much of our pain management products as other commercial insurances, all patients in need of pain management get the same high standard of care. We can also ensure you our CEO is not lying to shareholders. Best of luck in the future - thanks for being a part of our team and our mission!

      Explore other reviews about Altivera Medical

      5.0
      Feb 25, 2026
      Territory manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Base pay is great relative to most sales roles.

      Cons

      Not many leads unless you have referrals

      2.0
      Jun 9, 2026
      Order completion specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Have significantly turned things around within less than a year allowing insurances companies to trust us again. It was a big task and it was successful. Congrats!

      Cons

      The company hasn't ironed out their new processes which is okay, the company is starting over. Although, it is to a point where I constantly get angry calls from clinics where they tell us that Altivera/Zynex is awful and has awful customer service. From what I have gathered, it has nothing to do with the people that work there but it does have everything to do with the CONSTANT change in process. Every clinic is confused why we aren't doing it "the old way" (communicating with clinics about what is needed). Now when we receive invalid prescriptions we don't even communicate that with the patient OR the clinic anymore. Nothing against the Sales Reps, they are awesome. Having the Sales Reps do everything seems impractical and it has effected Altivera's efficiency and likely customer and clinic's satisfaction. Altivera Medical just got rid of the department that speaks with clinics, our sales operations team. I am not excited to see how much our customer service and clinic communication worsens, now.

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