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Altivera Medical

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Altivera Medical reviews

Honestly So Far So Good! - Territory Manager Altivera Medical Employee Review

4.0
Jan 26, 2022
Territory manager
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are competitive, training was pretty thorough with a few exceptions, definitely lots of support/materials to help sales team be successful. I've only been with the company a little under a month but so far I'm enjoying it and feel it's a good fit. I've liked all the people I've interacted with in the company and truly do believe in their mission/products. My RSM is great, very knowledgable and helpful. Territory managers have a lot of freedom to do whatever they need to do in their schedule, as long as you're hitting clinics and getting sales and doing your job, no one is breathing down your neck which is nice. There are also tons of resources and support at the corporate level so it's good to know that it's a well oiled machine. Gave it 4 stars only because I'm still just starting out so it's hard to say for sure, but we're off to a great start! Hopefully will be 5 stars in a few months.

Cons

Really the only cons are things you'll find in any large corporate company. Regional Sales Managers are spread a bit thin, so you have to be ok with not being babied and not having constant access to your boss. But they do have other resources to help offset that. There's a couple things that get glossed over in training that they want us to avoid at the corporate level, but is not realistic to avoid out in the field (such as exact pricing on products and billing, monthly shipments of electrodes and batteries to patients). Not the end of the world, just something to navigate and try to keep clinics/patients happy.

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Altivera Medical Response
4y
Hi - welcome to the team! Great to see that you're getting off to a fast start in the field. Because of our fast growth, we recently implemented team leads in every region, helping provide further leadership resources to all Territory Managers. Please reach out to them, your Regional Sales Manager, or your internal support teams for help with dealing with any training topics you'd like additional assistance with. Thanks for joining us on our fight against the opiate crisis.

Explore other reviews about Altivera Medical

5.0
Feb 25, 2026
Territory manager
Recommend
CEO approval
Business Outlook

Pros

Base pay is great relative to most sales roles.

Cons

Not many leads unless you have referrals

2.0
Jun 9, 2026
Order completion specialist
Recommend
CEO approval
Business Outlook

Pros

Have significantly turned things around within less than a year allowing insurances companies to trust us again. It was a big task and it was successful. Congrats!

Cons

The company hasn't ironed out their new processes which is okay, the company is starting over. Although, it is to a point where I constantly get angry calls from clinics where they tell us that Altivera/Zynex is awful and has awful customer service. From what I have gathered, it has nothing to do with the people that work there but it does have everything to do with the CONSTANT change in process. Every clinic is confused why we aren't doing it "the old way" (communicating with clinics about what is needed). Now when we receive invalid prescriptions we don't even communicate that with the patient OR the clinic anymore. Nothing against the Sales Reps, they are awesome. Having the Sales Reps do everything seems impractical and it has effected Altivera's efficiency and likely customer and clinic's satisfaction. Altivera Medical just got rid of the department that speaks with clinics, our sales operations team. I am not excited to see how much our customer service and clinic communication worsens, now.

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