Awful dishonest company with poor management - Sales Representative Altivera Medical Employee Review

1.0
Jun 27, 2023
Recommend
CEO approval
Business Outlook

Pros

-Easy onboarding process and flexible hours - good med sales experience . Was offered a much better position and immediately took it. The pro in this being my zynex sales helped me in my next role

Cons

-Territories seem to keep getting smaller which minimises your chances for business and commission. - my RSM was terrible. I lost count how many times I would call, text, or email him and I would never get a reply. - they eliminated Medicare commissions which is a large part of everyone’s business. - most notably, Zynex got sued as I was hired/employed for fraudulent billing and they never mentioned a thing about it. (It’s all over google). And judging from the many other negative reviews as well as patient reviews, zynex is still continuing to bill insurance companies fraudulently, you’d think they’d learn the first time. - quota is also highly unattainable after a few months because your area is so small and you keep cycling thru the same clinics. 12-15 clinics a day is required and that’s just idiotic when our territories are only miles in area. It gets dull and doctors start to get annoyed with you because of how often you visit. Make the territories much larger so there’s room for growth! - they hire anyone who can drive and immediately start to look for your replacement. I was hired the day after my first interview. Red flag right there - base salary is well below what we deserve - I’ve also heard and read from other reviews that zynex requires their corporate staff to leave 5 star reviews to outnumber the 1 star reviews. - don’t work here

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Altivera Medical Response
2y
We're glad that you were able to leverage your work experience at Zynex to move to a role better suited to your goals. For those of you reading this, I recommend you do your own research. Zynex is not the subject of any lawsuits, and our billing practices are 100% transparent; conforming to nationally recognized licensing and accreditation standards. While clearly this reviewer was unsuccessful, we have hundreds of sales representatives who do extremely well in our uncapped commission environment. If you're driven and don't mind hard work, we'd love to meet you!

Explore other reviews about Altivera Medical

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Base pay is great relative to most sales roles.

Cons

Not many leads unless you have referrals

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Have significantly turned things around within less than a year allowing insurances companies to trust us again. It was a big task and it was successful. Congrats!

Cons

The company hasn't ironed out their new processes which is okay, the company is starting over. Although, it is to a point where I constantly get angry calls from clinics where they tell us that Altivera/Zynex is awful and has awful customer service. From what I have gathered, it has nothing to do with the people that work there but it does have everything to do with the CONSTANT change in process. Every clinic is confused why we aren't doing it "the old way" (communicating with clinics about what is needed). Now when we receive invalid prescriptions we don't even communicate that with the patient OR the clinic anymore. Nothing against the Sales Reps, they are awesome. Having the Sales Reps do everything seems impractical and it has effected Altivera's efficiency and likely customer and clinic's satisfaction. Altivera Medical just got rid of the department that speaks with clinics, our sales operations team. I am not excited to see how much our customer service and clinic communication worsens, now.

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