So far enjoy my experience. What I was drawn to about the company initially, remains true in the inside experience. - Order Completion Specialist Altivera Medical Employee Review

5.0
Jul 19, 2023
Recommend
CEO approval
Business Outlook

Pros

-Helpful and welcoming trainers and employees -Organized fixed schedule with flexibility to ensure a healthy brain break -Opportunity for relationship building (mentor lunches) -Step by step instruction

Cons

-Just be ready to obtain a lot of info. It is all doable and understandable though

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Altivera Medical Response
2y
Welcome to the team! We'll do our best to support you as you learn the ropes, but you'll be on top of everything before you know it. Hang in there!

Explore other reviews about Altivera Medical

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Base pay is great relative to most sales roles.

Cons

Not many leads unless you have referrals

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Have significantly turned things around within less than a year allowing insurances companies to trust us again. It was a big task and it was successful. Congrats!

Cons

The company hasn't ironed out their new processes which is okay, the company is starting over. Although, it is to a point where I constantly get angry calls from clinics where they tell us that Altivera/Zynex is awful and has awful customer service. From what I have gathered, it has nothing to do with the people that work there but it does have everything to do with the CONSTANT change in process. Every clinic is confused why we aren't doing it "the old way" (communicating with clinics about what is needed). Now when we receive invalid prescriptions we don't even communicate that with the patient OR the clinic anymore. Nothing against the Sales Reps, they are awesome. Having the Sales Reps do everything seems impractical and it has effected Altivera's efficiency and likely customer and clinic's satisfaction. Altivera Medical just got rid of the department that speaks with clinics, our sales operations team. I am not excited to see how much our customer service and clinic communication worsens, now.

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