Questionable billing practices: Patients frequently encounter unexpected and difficult-to-understand charges. The company's billing processes raise concerns about ethical practices and may result in unfair financial burdens for patients."5-star" customer service in name only: The company heavily emphasizes customer service, but in reality, patients often face significant challenges with billing and other issues, resulting in a poor customer experience. Toxic leadership: Executives often exhibit toxic behaviors, creating a negative and stressful work environment for employees. Poor interdepartmental communication: Significant communication breakdowns exist between departments, leading to inefficiencies, delays, and frustration for both employees and patients. Outdated technology: The company relies on outdated technology, hindering productivity and creating unnecessary obstacles for employees and patients. High employee turnover: The company experiences high employee turnover, suggesting a significant underlying issue with workplace culture and employee satisfaction. They refuse to adopt any sort of remote or hybrid option and make excuses on why they cannot provide this option. Its all about being able to micromanage the team. The company is based in Colorado, which can lead to inadequate weather. The company still expects you at your job no matter than condition. They state safety is their upmost priority. But managers remember these days and it can affect your ability to move up in the future and affect conversations for raises (which are very rare as regardless).