Good entry level experience; do not stay long term. - Territory Manager Altivera Medical Employee Review

1.0
Jul 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Good sales experience and also good rejection exposure to set you up for success in any future sales role. I also had some great team members who were awesome to hang out with/learn from.

Cons

Okay now to the nitty gritty: shady company. They specifically make you say things in your sales pitch that sounds like certain items will be covered by insurance, when in reality they aren’t. Their billing practices are shady and they have been sued multiple times about their billing practices. It started getting to a point where I had providers and patients constantly calling me about billing, requesting some sort of support, when the only thing that I could do was refer them to the patient experience team. I built my territory from the ground up, and I started losing several providers when they caught onto the shady billing practices. This was very frustrating, especially because no one could really help me with this issue after I spent two years building my territory. Also, the training is garbage. You’re never actually fully prepared and you just have a base level understanding of everything. Lastly, because of their billing practices they have had to lay off a ton of employees due to loss of money. This is what happens when you bite the hand that feeds you definitely not a long-term option, run after one year.

Explore other reviews about Altivera Medical

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Base pay is great relative to most sales roles.

Cons

Not many leads unless you have referrals

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Have significantly turned things around within less than a year allowing insurances companies to trust us again. It was a big task and it was successful. Congrats!

Cons

The company hasn't ironed out their new processes which is okay, the company is starting over. Although, it is to a point where I constantly get angry calls from clinics where they tell us that Altivera/Zynex is awful and has awful customer service. From what I have gathered, it has nothing to do with the people that work there but it does have everything to do with the CONSTANT change in process. Every clinic is confused why we aren't doing it "the old way" (communicating with clinics about what is needed). Now when we receive invalid prescriptions we don't even communicate that with the patient OR the clinic anymore. Nothing against the Sales Reps, they are awesome. Having the Sales Reps do everything seems impractical and it has effected Altivera's efficiency and likely customer and clinic's satisfaction. Altivera Medical just got rid of the department that speaks with clinics, our sales operations team. I am not excited to see how much our customer service and clinic communication worsens, now.

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