Just Ok - Driver Alto Employee Review

3.0
Jan 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Relatively easy work. Dispatch/team leader available 24/7. Health insurance offered even for PT. Lots of downtime depending on your shift. Cars you drive are new. Shifts available for pickup easily for part time. Most passengers are very nice, some tip cash. Monthly ride credit given after 60 days or so.

Cons

(LA branches only) Close to minimum wage (outside of Friday and Saturday prime time). Unrealistic time expectations to clean your car at times. Hard to find restrooms between 10 pm - 6 am. Not as flexible as advertised. You’re under surveillance the entire time. Equipment fails regularly (phone: map and communication). No uniform allowance given. Can only drink out of alto thermal. Very little room for advancement. Customers cannot tip on app. Customers are charged 18% gratuity but drivers don’t get a penny of it directly (it goes for raffles, bonuses, pizza parties etc). Some lead drivers/managers can be rude at times. Branch manager is unresponsive to emails and phone calls. No place to hangout before or after shift.

Explore other reviews about Alto

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, transportation, uniforms, great work environment, opportunity to meet awesome people from all parts of the world and work of life

Cons

My opinion is that Alto is a great company and it's perfect for me.

4.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Having the ability to drive without using your personal car and worry about fuel or putting miles on your car

Cons

The pay is very low.

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