Blend of Startup and Corporate - Anonymous employee AmTrust Employee Review

5.0
Apr 26, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Upward mobility is quicker than in most large companies, and personal relationships with C level execs is what will keep me here until further notice. I feel like AmTrust is a company full of doors that you can gain the key to if you work hard. Since we are considered young in our industry, it is a great experience working alongside founders as well. I currently work under the CMO who has built an enterprise level team in the past two years and has had many changes implemented throughout the company. Our team is very tight-knit and really respects one another like a family, and we enjoy each other quite well. We have only lost 1 person due to location, and 1 person due to their performance in 2 years. If you prove yourself, the company and the CMO are both EAGER to promote you and give you more responsibilities. I've had many more opportunities here than I would have had anywhere else. You just need to be respectful of the corporate environment, and work hard. It is a large organization, and many people do not know how to work without being respectful cross-department. I reference this company that operates as a corporation with the essence of a startup because it isn't a giant corporation like a Google that is littered with riffraff employees that will allow you to go under the radar. Also, being a large corporation, change takes a bit of time and people become impatient, but realistically it moves faster than average. Everything is obvious here because effort and results are measurable and we do not have 100s of people doing the same thing. I like this environment because it is not a "clock-in, clock-out" type of corporation where your every move and deliverable is overly analyzed. If you are a great at what you do, you are uplifted and encouraged. If an AmTrust exec is taking their time to look over your shoulder, you most likely gave them a few reasons to, because it's never been the MO in my multiple years here. AmTrust is what you make of it. If you want to sit back while it grows, you’re left behind. If you take initiative, there are rewards in many forms. The company is willing to pivot and change when needed. Working well is more important than upholding a failing legacy, which is great considering our conservative industry. I currently work under the CMO who has built an enterprise level team in the past two years and has had a lot of changes implemented throughout the company. I have had a very different experience than the 1 person who has been fired in the team in 2 years (and one person who left due to location). If you prove yourself, the company and the CMO are both EAGER to promote you and give you more responsibilities. I've had many more opportunities here than I would have had anywhere else. You just need to be respectful of the corporate environment, and work hard. I reference this company as a startup because it isn't a giant corporation like a Google that is littered with riffraff employees that will allow you to go under the radar. Everything is very obvious here because effort and results are measurable. I like this environment because it's not a "clock-in, clock-out" type of corporation where your every move and deliverable is overly analysed. If you're a great at what you do, you're uplifted and encouraged. If an AmTrust exec is taking their time to look over your shoulder, you most likely gave them a few reasons to, because it's never been the MO in my multiple years here.

Cons

The company grew massively in a short amount of time. There are some growing pains and there are some uncharted territories. If you want the easy route in work, go find somewhere perfectly stagnant. If you want to be a self-starter, entrepreneur, and a pioneer the company will support you when you take the extra step to help create a structure in your position. The company hasn't plateaued so resilience and growth is mandatory. The growth is a good thing but can be overwhelming to those that want to go on auto-pilot. It is a fast moving train and you tend to see people who were overly ambitious on their skill set and work ethics during their interviews fade out of the organization, even though I find the company overly patient with dead weight on occasion. Could there be a perfect path for everyone established on their first day, sure, could the company already have certain things in place that may make things smoother or easier, sure, but nothing isn’t doable and you’re not set up to fail.

Explore other reviews about AmTrust

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture. Ample time provided to train and build skills.

Cons

There are layoffs at the company. Company is moving away from full remote work.

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AmTrust Response
2d
Thank you for your feedback and for sharing your experience.
2.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Co-workers are amazing. Managers are helpful.

Cons

Rolling out an incomplete new operating system was a horrible idea. Creates additional work for adjusters. The processes being implemented are hindering the ability to effectively close claims. Adjusters are being told to do more with less every day. Claim counts average 180 to 200 for the last 6 months with no relief in sight. Hybrid work was promised at 2 home and 3 in office. That was recently revoked and it is now mandatory 4 days in office. With gas prices what they are, that really hurts. Corporate management seems to be focused more on obtaining #1 status and bringing in the big bucks than finding a way to relieve the stress on their employees. Mental health is non existent and if you aren't putting in 50+ hours a week there is no way to stay on top of your work load. Even then you will feel like you are barely treading water. New NICE phone system is for call centers-not claim adjusters. Not a lot of advancement opportunities unless you are someone's pet. Benefits are mediocre at best.

4
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AmTrust Response
1mo
We appreciate you taking the time to leave a review. Your feedback is important to us, and we’d welcome the opportunity to learn more. Please contact the AmTrust Employee Center at AmTrustEmployeeCenter@amtrustgroup.com or 844-331-2374.
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