Unsteady times, ethical problems, bad supers. - Quality Engineer AmTrust Employee Review

1.0
Feb 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Great company sponsored health initiatives. Very Good coworkers.

Cons

During the first round of layoffs we received an email and we're told by management that this was not a first in many more rounds of layoffs and we're guaranteed our jobs. They lied. I actually was lucky enough to not be in the group that got let go. I submitted my resignation first and found a different job right away. The company also got into a very shady situation with some whistleblowers and other tax problems. Everything was smelling as if someone was seriously having ethical issues and making the company look better than it was at the time. I know many coworkers who work so hard for the company and got laid off and most of them have steady jobs now somewhere else. I'm thankful for the 2 years I spent there, but I would strongly discourage you from buying stock or considering getting a job here. If you get hired you won't be there for long. They have supervisors there that are extremely mean and really just disatisfied with their lives and want others to feel the same way. I went to HR and reported this behavior several times and even provided a log of my interactions with this particular supervisor and until this day he is still employed by them. Even though I know many people who left because of how condescending this person was, HR never addressed the issue. Now in 2019 more layoffs, run away and find a career elsewhere.

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AmTrust Response
7y
Thank you for taking the time to leave a review. Like many organizations focused on continued growth, we are making operational changes in order to build on our strengths for the future. We recognize how challenging change can be, but we are committed to ensuring a successful transition for all of our employees. We value all feedback, so if you have further concerns to address please reach out to us. Thank you again and we wish you all the best in your future.

Explore other reviews about AmTrust

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work hours. Great co-workers. My co-workers are friendly, easy to talk to and are willing to help you if they are able to.

Cons

Systems can give you issues at times and make it difficult to get work done.

2.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Co-workers are amazing. Managers are helpful.

Cons

Rolling out an incomplete new operating system was a horrible idea. Creates additional work for adjusters. The processes being implemented are hindering the ability to effectively close claims. Adjusters are being told to do more with less every day. Claim counts average 180 to 200 for the last 6 months with no relief in sight. Hybrid work was promised at 2 home and 3 in office. That was recently revoked and it is now mandatory 4 days in office. With gas prices what they are, that really hurts. Corporate management seems to be focused more on obtaining #1 status and bringing in the big bucks than finding a way to relieve the stress on their employees. Mental health is non existent and if you aren't putting in 50+ hours a week there is no way to stay on top of your work load. Even then you will feel like you are barely treading water. New NICE phone system is for call centers-not claim adjusters. Not a lot of advancement opportunities unless you are someone's pet. Benefits are mediocre at best.

4
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AmTrust Response
1mo
We appreciate you taking the time to leave a review. Your feedback is important to us, and we’d welcome the opportunity to learn more. Please contact the AmTrust Employee Center at AmTrustEmployeeCenter@amtrustgroup.com or 844-331-2374.
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