Think long and hard - Underwriter II AmTrust Employee Review

2.0
Feb 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Good vacation, casual dress code, flex-time with work from home days and limited supervision.

Cons

No growth potential for female employees. Upper management has a mold for what a leader looks like to them and unfortunately that mold does not include being female or a minority. There is a cultural of favoritism that runs rampant and has caused them to lose many young talented individuals to competitors. Management also makes promises they never intend to keep. They really try to get you in the door only to squander your full potential.

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AmTrust Response
7y
Thank you for your feedback. We utilize Glassdoor to better understand our employee’s experience so that we can continue to be a strong employer. Thank you again and we wish you all the best in your future.

Explore other reviews about AmTrust

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive Team and Management, Company Holidays, Advancement Opportunities,

Cons

Current system inhancements can make things make things slow at times

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AmTrust Response
2w
Thank you for sharing your experience with us.
2.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Co-workers are amazing. Managers are helpful.

Cons

Rolling out an incomplete new operating system was a horrible idea. Creates additional work for adjusters. The processes being implemented are hindering the ability to effectively close claims. Adjusters are being told to do more with less every day. Claim counts average 180 to 200 for the last 6 months with no relief in sight. Hybrid work was promised at 2 home and 3 in office. That was recently revoked and it is now mandatory 4 days in office. With gas prices what they are, that really hurts. Corporate management seems to be focused more on obtaining #1 status and bringing in the big bucks than finding a way to relieve the stress on their employees. Mental health is non existent and if you aren't putting in 50+ hours a week there is no way to stay on top of your work load. Even then you will feel like you are barely treading water. New NICE phone system is for call centers-not claim adjusters. Not a lot of advancement opportunities unless you are someone's pet. Benefits are mediocre at best.

4
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AmTrust Response
1mo
We appreciate you taking the time to leave a review. Your feedback is important to us, and we’d welcome the opportunity to learn more. Please contact the AmTrust Employee Center at AmTrustEmployeeCenter@amtrustgroup.com or 844-331-2374.
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